Archives: FAQs

How can I get a refund of my Mobile Passport plus subscription?

Managing subscriptions in the Apple App Store:  Given our privacy-by-design commitment, Airside does not maintain a central database to store receipt validation, which means we cannot remotely locate or cancel subscriptions. If you upgraded to a Mobile Passport plus subscription prior to February 1, 2022, the Apple App Store will no longer auto-renew or charge your account …

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What was Mobile Passport plus?

Mobile Passport plus was the premium version of the Mobile Passport App by Airside that provided convenient features, such as the automated document scanner to quickly and accurately capture passport details, encrypted storage of multiple passports, and a history of previous trips submitted on the app. As of February 1, 2022, in-app purchases of Mobile …

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What is RushMyPassport?

RushMyPassport is a service provided by Expedited Travel that facilitates online application services for new or renewed U.S. passports with the U.S. Department of State.  Airside and Expedited Travel partnered to create a combined service offering of the Mobile Passport App and RushMyPassport online passport application services. To prepare for future trips, travelers can find …

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What is the Airside Digital ID App?

The Mobile Passport App by Airside was just the beginning. We created Airside Digital ID App for new mobile ID services when traveling with American Airlines, renting your dream apartment, showing your health pass and more. Store your verified passports and driver’s licenses and other ID documents for free. You decide if, how, and with …

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